Mail Services

Letter Mail

Letter mail will be delivered to your assigned mailbox in your building by approximately 6 PM. Mail boxes are located in the lobby area of all communities and can be accessed with your mailbox key.


To ensure proper delivery, please be sure that your packages are addressed as follows:

[Full Name] [Last 5 digits of SFSU ID]
[Building address and apartment/unit number and space letter/number (if applicable)]
San Francisco, CA 94132

Building Addresses

MSQ | 2 Varela Avenue
UPN | 225 or 235 Buckingham Way
TCS | 796 Font Boulevard

Package Pick-up

Once your package is ready for pick up, you will be notified via your SF State email address. Packages are generally processed within 72 hours of receipt and must be retrieved within two weeks of processing. Please allow for longer processing time during high volume package times, such as the beginning of each semester and holidays.

Pick-up Locations and Required Identification

TCS & UPN | Resident Services mail room located at the Towers Community Desk. Your SF State ID is needed for pick-up. Please Note: UPN residents can also have their packages delivered directly to their apartment; however, some packages may be left outside the building if the package carrier isn’t able to gain access to the building.

MSQ | Package lockers on the main floor. The pick-up code from your notification email is needed for pick-up.

Important Packages

Prior to package arrival, residents may notify the mail team of an important package arrival by sending an email to the mail team ( with the following information:

  • Resident name
  • Carrier & tracking number
  • Expected arrival date
  • Brief explanation for need to expedite 

Please Note: Processing cannot be expedited for any packages that have already arrived.