Cancel a Housing Application or License Agreement

Cancellation a Housing Application (Prior to Fee Period)

To cancel an application or decline a space, the Housing Office requires written cancellation 30 days or more prior move-in. If the request to cancel is within this timeframe, $370 of the $400 initial payment will be refunded. The $30 application fee is non-refundable. Cancellation requests of less than 30 days may result in a notice charge being assessed to your account. Review your License Agreement for more information.

In order to receive the refund described above for the 2022-2023 application, cancellations will need to be received by:

  • July 15, 2022 | For reservations received prior to June 15, 2022
  • Within 30 days of receiving your reservation | For reservations received on or after June 15, 2022

Upon receipt of the cancellation request, the University will return the funds in the form of a check made out to the applicant in approximately 3-4 weeks. If the student owes any fees to the University, the Bursar will deduct those fees prior to sending any remaining refund.

Please Note: If a cancellation is requested prior to paying the initial payment or if you are on the wait list, you may cancel at any time with no penalty.  

Steps to Cancel your Application

  1. Log into the Housing portal.
  2. Select 'Cancellation My Housing Application' from the menu.
  3. Click on the term you wish to cancel.
  4. Choose a reason for your cancellation and enter any details pertaining to your cancellation request.
  5. Enter your SF State ID and select 'Save & Continue' to proceed to the Cancellation Confirmation page.

Cancellation a License Agreement (During the Fee Period)

Residents may request to cancel their Student Housing License Agreement during the License Term for one of the following reasons:
  • End of student status – certification from Registrar’s Office required.
  • Marriage or Domestic Partnership – marriage or domestic partnership certificate required.
  • Hardship or extraordinary circumstances occurring subsequent to the signing of the Student Housing License Agreement determined by the University to be beyond the control of Licensee. Appropriate documentation may be required.

Cancellation requests must be submitted to the Student Housing Office 30 days prior to the intended date of vacancy. Review the License Agreement for details about the approval process and final charges.

Steps to Cancel your License Agreement

  1. Log into the Housing portal.
  2. Select 'Move-Out' from the top menu to complete the 'Intent to Vacate' form.
  3. Enter your desired move-out date, your reason for leaving, and enter any details pertaining to your request to cancel your License Agreement early.
  4. Enter your SF State ID and select 'Save & Continue' to proceed to the Confirmation page.