Service Request

SF State's Facility Services & American Campus Community (Manzanita Square) is responsible for providing high quality maintenance, repair and housekeeping services to the San Francisco State's housing community. 

Routine Service Requests

ATTENTION NEW RESIDENTS | If you have a cleanliness, maintenance, or repair issue with your space after you have moved in, submit a service request (see link below) AND email with your name, SF State Student ID number and the work order number. PLEASE NOTE: Students will not be assigned a new room for any of the above issues that can be resolved by Facilities Services.
Manzanita Square


📧 Email
📞 Phone | Contact the RA on duty 
🕗 Office Hours | Mon. - Fri., 8 a.m. - 4 p.m.

Student Housing Buildings


📧 Email |
📞 Phone | (415) 405-0579 or (415) 338-1568 
🕗 Office Hours | Mon. - Fri., 8 a.m. - 5 p.m. After Hours | Mon. - Sun., 5 p.m. - 11 p.m.
🧺 Washer or dryer issues Submit a service request with CSC ServiceWorks

For after hours emergencies involving life safety or property damage, please contact the University Police Dispatch at (415) 338-7200.


The University is respectful of your privacy and will limit entering your apartment or room to the following occasions:

  • Your request or agreement
  • Emergencies
  • Health and safety inspections
  • Management of applicable rules and regulations
  • Inspection and cleaning when you or your roommate moves out
  • Any lawful purpose

Tips to help keep your living space is free of pests:
  • Store food properly and do not leave food out overnight.
  • Rinse food from cans before placing them in your recycle bin.
  • Don’t leave damp clothing or towels out.
  • Keep your room and apartment clean.