Getting Settled Guide

DISPOSE OF YOUR MOVE-IN BOXES

After you've unpacked, break down your cardboard boxes and dispose of them in the debris bins at the following locations:

NORTH NEIGHBORHOOD
Near 235 & 265 Buckingham Way

SOUTH NEIGHBORHOOD
At Arellano Ave. & at Pinto Ave. & at Pinto Ave.

CENTRAL NEIGHBORHOOD
Behind MPH (Lake Merced & Font Blvd.)
Behind MWH (Street side)
Behind TCS in Lot 19
Behind VCS by West Campus Green

 

Internet providers vary by building. Detailed directions on how to connect will be sent to your SF State email account upon check-in or you can visit housing.sfsu.edu/tech-services.

NETWORKS (varies by community/location)

APOGEE

Support | (888) 478-8864
Communities | MWH, TCS, TJS, VCS & UPN (furnished units at 1-197 and 225-235 Buckingham)

MYCAMPUSNET

Support | (833) 548-4746 or support@MyCampusNet.com
Community | MSQ

RESNET

Support | (415) 338-1420 or complete a Technology Service Request form at its.sfsu.edu.
Communities | UPS & UPN (furnished units at 200-399 Buckingham & 400-460 Winston)

WHAT TO DO IF YOU...

 GET LOCKED OUT OR LOSE YOUR KEY 

Check out a temporary key from your community front desk for up to 30 minutes. An automatic lock change may be initiated (for a fee) if you do not return the key within this time frame. Visit housing.sfsu.edu/lockouts for full details.

LOST KEYS | Request a lock change at your community front desk.
APPLICABLE FEES* | Lock change fee $50 | Additional key $5 - $50
*Fees are determined on a case-by-case basis and key cost varies by type.

 HAVE A FACILITIES RELATED ISSUE 

If you have a maintenance or pest control issue, initiate a service request at one of the links below.

ROUTINE SERVICE REQUESTS

MSQ | acc.emaint.com/ManzanitaSquare
All Other Communities | sfsu.metabim.com | facilities@sfsu.edu | (415) 405-0579

AFTER HOURS OR EMERGENCY SERVICE REQUESTS

For life safety or property damage emergencies, contact the University Police at (415) 338-7200. All other after hours or emergencies, contact the RA on duty.

 WANT TO CHANGE YOUR MEAL PLAN 

A change of meal plan can be requested once a semester according to the following deadlines. For instructions on how to change a meal plan go to our 'Change a Meal Plan' page. 

FALL 2022 SEMESTER | August 29, 2022
SPRING 2023 SEMESTER | February 6, 2023

 COMPLETE THE COMMUNITY ENGAGEMENT SURVEY 

Let us know how best to support you this year by completing the Community Engagement Survey. Filling out the survey enters you into multiple drawings to win Trader Joe’s gift cards. Check your SF State email for the survey link.

 VERIFY YOUR OCCUPANCY 

All residents will need to verify their occupancy after Move-in*. To do so, log into the Housing Portal and click on the 'Verify My Occupancy' button between Aug. 16 - Sept. 9.* A hold will be placed on your university account if this form is not submitted by the deadline.

 JOIN US AT YOUR COMMUNITY MEET & GREET 

Meet the ResLife team and your fellow community members on August 15th at 11 AM.

LOCATIONS

UPN | In front of 295 Buckingham Way
MSQ & UPS | MSQ Courtyard
MPH & MWH | Mary Park Hall Lounge & Patio
TCS & TJS | Tri Community Plaza
VCS | Village A Courtyard

 TURN IN YOUR ROOM CONDITION FORM 

To avoid unnecessary charges at moveout, be sure to turn in your Room Condition Form (provided in your Move-in Packet) to your community desk by no later than August 26.

 REVIEW THE COMMUNITY LIVING GUIDE 

Review the Community Living Standards Guide. All residents are responsible for knowing and abiding by the policies and procedures contained in this guide.

 After you're settled, grab a delicious meal at City Eats or Bricks. Meals are available to residents with meal plans (activated at check-in) or for $10 per person + tax (credit or debit card only).
 AUGUST 12
City Eats
  • 7:30 AM—10 AM
  • 11 AM—2 PM
  • 5 PM—9 PM
Bricks
  • 9 AM—2 PM
  • 2 PM—5 PM
  • 5 PM—8 PM
  • 9 PM—12 AM
 AUGUST 13 
City Eats
  • 10 AM—2 PM
  • 2 PM—5 PM
  • 5 PM —9 PM
Bricks | CLOSED
 AUGUST 14
City Eats
  • 10 AM—2 PM
  • 5 PM—9 PM
Bricks
  • 11 AM—2 PM
  • 2 PM—5 PM
  • 5—9 PM

WELCOME WEEK EVENTS

Come celebrate the start of the academic year at GatorFest! Gatorfest! is a great chance for you to make new connections, join clubs and organizations, learn more about the University resources and services, explore San Francisco, and celebrate all of what it means to be a Gator!

AUGUST 14 | CHOMPFEST! 2022

UPN (265 Buckingham) @ 3 PM
Food trucks, music, games and more!

AUGUST 18 | NOISE COMPLAINT

Malcolm X Plaza @ 9 PM
1st Student Dance.

AUGUST 22 | GATORFEST! KICK-OFF

Malcolm X Plaza & the Quad @ 11 AM
Other events of interest are the: Student Life Carnival, Drag Queen Bingo, Rec the Night! and more.For the full Gatorfest! schedule, visit newstudentprograms.sfsu.edu/gatorfest.