Getting Settled Guide

 

After you've unpacked, break down your cardboard boxes and dispose of them in the dumpsters at the following locations.

CENTRAL NEIGHBORHOOD
Behind TCS in Lot 19 | MAP

NORTH NEIGHBORHOOD
Behind 265 Buckingham Way | MAP

SOUTH NEIGHBORHOOD
At Arellano Ave. | MAP

MWH, TCS, TJS, VCS & UPN (furnished units at 1 -197 and 225-235 Buckingham)

Network | Apogee
How to Connect | Visit myresnet.com and register your account using your SF State ID.
Support | (888) 478-8864

UPS & UPN (furnished units at 200-399 Buckingham & 400-460 Winston)

Network | Resnet
How to Connect | Residents will be sent a password and voucher code to their SF State email address at check-in. For information about voucher codes, visit its.sfsu.edu/service/oncampusresidentwifi.
Support | (415) 338-1420 or complete a Technology Service Request form at its.sfsu.edu/help.

MSQ

Network | MyCampusNet (2G or 5G)
How to Connect | Log in with your MyCampusNet account or use the default password/key: internet. Full details on how to connect can be viewed here. Download Acrobat Reader to view PDF files.
Support | (833) 548-4746 or support@MyCampusNet.com

WHAT TO DO IF YOU...

>>GET LOCKED OUT OR LOSE YOUR KEY

LOCKOUTS | Check out a temporary key from your community front desk for up to 30 minutes. An automatic lock change may be initiated (for a fee) if you do not return the key within this time frame. Visit housing.sfsu.edu/lockouts for full details.

LOST KEYS | Request a lock change at your community front desk.
APPLICABLE FEES | Lock change fee $50 | Additional key $5

>>HAVE A FACILITIES RELATED ISSUE

Initiate a service request if you have a maintenance or pest control issue.

ROUTINE SERVICE REQUESTS

MSQ 

ONLINE | forms.gle/h7gn9X1rcUqEu5f8A
EMAIL | ManzanitaSquare@AmericanCampus.com

ALL OTHER HOUSING

ONLINE | sfsu.metabim.com
EMAIL | facilities@sfsu.edu
PHONE | (415) 405-0579

AFTER HOURS OR EMERGENCY SERVICE REQUESTS

For life safety or property damage emergencies, contact the University Police at (415) 338-7200. All other after hours or emergencies, contact the RA on duty.

>>WANT TO CHANGE YOUR MEAL PLAN

A change of meal plan can be requested once a semester according to the following deadlines. For instructions on how to change a meal plan go to our 'Change a Meal Plan' page. 

SPRING 2022 SEMESTER | February 25, 2022

All residents will need to verify their occupancy after Move-in*. To do so, log into the Housing Portal and click on the Housing Forms link during the following timeframe:

February 28 - March 14, 2022

*A hold will be placed on your university account if the Occupancy Verification is not submitted by the deadline.

MEET YOUR COMMUNITY SUPPORT TEAM

Each community has 1-2 live-in student leaders, Resident Assistants (RA), who can assist you in connecting with other students, becoming more familiar with campus, managing conflicts, and helping you get through challenges throughout the semester. Your RA is one of the most important and valuable relationships you'll establish during your college journey. They will connect with you shortly after move-in.
 
Each community is also staffed with a team of professionals, such as Area Coordinators, who support our residents during their stay. You can connect with the ResLife professional team via the front desk of your community.

MOVE-IN DAY DINING

Meals are available to residents with meal plans or for $10 per person + tax (debit or credit card only). 

City Eats: 10 AM—2 PM | 5 PM —9 PM
Bricks: Closed