COVID-19 FAQs | Fall 2020

In order to ensure the safety of our residential students and our broader community, the University has identified that housing will be made available to a limited number of students for the fall 2020 semester. Students that will be granted a housing assignment will be identified as falling into one of the following groups:


  • Guardian Scholars
  • International Students (currently living with us or not able to return home)
  • At-Risk Students (i.e., home may be an unsafe situation)
  • Residential Leaders and Employees


  • Students with classes granted exceptions and requiring face-to-face instruction*

*For information about face-to-face instruction, visit


Your response will be reviewed and more information will be available in the upcoming weeks.

If you select the At-Risk option, you may be subjected to a vetting process that will include an additional external survey that you must complete and submit. A committee comprised of SF State Housing partners will review the information that you provide and will ultimately determine your eligibility.

Academic Hardship is an event or experience that interferes with a student’s academic process. E.g. lack of internet, devices, and other academic-related resources that living on-campus would support. 

At this time, any booking confirmation that you may have previously received is no longer valid.  Please note that we have selected to maintain only a limited number of communities open; therefore, your possible fall 2020 assignment may not correspond with your preferred building choices listed in your original application. We will work with you to identify which buildings works best for you. 

The roommate selection process may not be available for fall 2020 housing.  More information will be available in the upcoming weeks.

Updated information will be available shortly on the Housing website or via the StarRez Portal once you receive your confirmation. 

Dining operations will continue to be guided by the State of California’s reopening guidelines and the San Francisco Department of Public Health. More information will be available in the upcoming weeks.

The Housing application for fall 2020 closed on May 31, 2020. If you fall within one of the above-mentioned priority groups and still need housing, please contact the Student Housing Office at

If you are identified as a student that we will be housing in fall 2020, you will be able to remain. By now, you should have received communication from the Student Housing Office regarding your summer-to-fall transition. If you haven’t, please contact the Student Housing office at


If you received a housing confirmation, but do not fall within one of the above-mentioned priority groups, your application will be deferred to the spring 2021 semester.  Further details about available housing for spring 2021 are forthcoming. If you need housing for fall 2020, please refer to the question "What are my other options for housing?" for information about off-campus housing.

Instructions on how to cancel your application can be found at

Yes, but keep in mind that since the applications of those who choose not to cancel will be deferred to spring 2021, your application may end up at a lower position which could increase your chances of being put on the wait list.

Please refer to the table below for refund amounts based on the date of cancellation. Refunds will be issued starting the week of July 6, 2020 and you can expect to receive your refund within a few days for accounts with direct deposit or 1-2 weeks for accounts without direct deposit.

Please Note: If you do not cancel your application, it will be deferred to spring 2021 and your initial fee will remain on your account.

Cancellation Date

Refund Amount

On or before July 6th, 2020 Full refund of the $70 initial fee
After July 6th, 2020 $40 refund


At this time, we cannot guarantee additional housing will be available in the spring. We hope to have more information in the upcoming months.

Please visit our off-campus resource page for more information